1)
DEFINITIONS
Please read these terms and conditions prior to placing your order. By
placing an order with GRSmotorsport you agree to the terms and
conditions stated.
Any reference to GRS/Company/Seller/We/Us shall mean GRSmotorsport who sell or
supply specialist motor parts in the course of their trade or
business.
Any reference to You/Buyer/Purchaser shall mean the person detailed on
the sales invoice.
2) ELECTRONIC COMMUNICATIONS
When you visit GRSmotorsport or send e-mails to us, you are communicating
with us electronically. You consent to receive communications from us
electronically. We will communicate with you by e-mail or by posting
notices on this site. You agree that all agreements, notices,
disclosures and other communications that we provide to you
electronically satisfy any legal requirement that such communications
be in writing..
3) LICENCE AND SITE ACCESS
GRSmotorsport grants you a limited licence to access and make personal
use of this site but not to download (other than page caching) or
modify it, or any portion of it, except with express written consent
of GRSmotorsport. This licence does not include any resale or
commercial use of this site or its contents; any collection and use of
any product listings, descriptions, or prices; any derivative use of
this site or its contents; any downloading or copying of account
information for the benefit of another merchant; or any use of data
mining, robots, or similar data gathering and extraction tools. This
site or any portion of this site may not be reproduced, duplicated,
copied, sold, resold, visited, or otherwise exploited for any
commercial purpose without express written consent of GRSmotorsport.
You may not frame or utilize framing techniques to enclose any
trademark, logo, or other proprietary information (including images,
text, page layout, or form) of GRSmotorsport and our affiliates
without express written consent. You may not use any meta tags or any
other "hidden text" utilizing GRSmotorsport’s name or trademarks
without the express written consent of GRSmotorsport. Any unauthorized
use terminates the permission or licence granted by GRSmotorsport. You
are granted a limited, revocable, and nonexclusive right to create a
hyperlink to the home page of GRSmotorsport so long as the link does
not portray GRSmotorsport, its affiliates, or their products or
services in a false, misleading, derogatory, or otherwise offensive
matter. You may not use any GRSmotorsport logo or other proprietary
graphic or trademark as part of the link without express written
permission.
4) YOUR ACCOUNT
If you use this site, you are responsible for maintaining the
confidentiality of your account and password and for restricting
access to your computer, and you agree to accept responsibility for
all activities that occur under your account or password. If you are
under 18, you may use GRSmotorsport only with involvement of a parent
or guardian. GRSmotorsport and its affiliates reserve the right to
refuse service, terminate accounts, remove or edit content, or cancel
orders in their sole discretion.
5) REVIEWS, COMMENTS,
COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content; and submit
suggestions, ideas, comments, questions, or other information, so long
as the content is not illegal, obscene, threatening, defamatory,
invasive of privacy, infringing of intellectual property rights, or
otherwise injurious to third parties or objectionable and does not
consist of or contain software viruses, political campaigning or
commercial solicitation. You may not use a false e-mail address,
impersonate any person or entity, or otherwise mislead as to the
origin of content. GRSmotorsport reserves the right (but not the
obligation) to remove or edit such content, but does not regularly
review posted content. If you do post content or submit material, and
unless we indicate otherwise, you grant GRSmotorsport and its
affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and
fully sub licensable right to use, reproduce, modify, adapt, publish,
translate, create derivative works from, distribute, and display such
content throughout the world in any media. You grant GRSmotorsport and
its affiliates and sub licensees the right to use the name that you
submit in connection with such content, if they choose. You represent
and warrant that you own or otherwise control all of the rights to the
content that you post; that the content is accurate; that use of the
content you supply does not violate this policy and will not cause
injury to any person or entity; and that you will indemnify
GRSmotorsport or its affiliates for all claims resulting from content
you supply. GRSmotorsport has the right but not the obligation to
monitor and edit or remove any activity or content. GRSmotorsport
takes no responsibility and assumes no liability for any content
posted by you or any third party.
6) COPYRIGHT COMPLAINTS
GRSmotorsport and its affiliates respect the intellectual property of
others. If you believe that your work has been copied in a way that
constitutes copyright infringement, email us with your complaint.
7) GENERAL
We are suppliers of mainly non-standard items. This means that, by
their very nature, the parts we supply may not be a straightforward
DIY fit. In some cases, modifications or adaptations may be required
to achieve an acceptable fit. We therefore recommend that parts we
supply should be fitted by a suitably qualified person.
We are committed to protecting your privacy. We only use the
information we collect about you lawfully (in accordance with the Data
Protection Act 1998).
See our Privacy section (19) for further information.
These terms and conditions do not affect your statutory rights as a
consumer. Transactions are governed by UK and any dispute in
transactions will be settled by UK Law.
8) ORDERS
Orders placed via our online shop are mere offers to purchase and
shall not be accepted by or binding upon us until confirmed or
acknowledged in writing by us by means of invoice or statement. The
automatically produced order confirmation email is purely an
acknowledgement that you have submitted your order and allows you to
check that you have entered all information correctly.
We retain the right to cancel any order at any time. If payment has
been made, we will provide a full refund immediately.
9) PAYMENT
We will not despatch goods or put goods on back order until payment is
received in full. Payment can be made by credit/debit card, Paypal,
cheque or bank transfer.
10) PRICES
We do our utmost to keep all prices and information on this web site
up to date. However, occasionally information from our suppliers can
change at short notice, so we must reserve the right to alter
specifications and prices on the web site at short notice. In the rare
event that the price of an item ordered through the on-line shop has
changed we shall endeavour to hold to the price shown at the time of
ordering. However, in cases where there is a substantial increase we
shall contact you to agree a new price before accepting payment. If
you do not wish to agree to the new price then we reserve the right to
withdraw from the transaction.
Some items in our online shop are listed at £0.00. This does not mean
they are free but that a price was not available at the time of
entering the data, usually because the item was still in development
but due out soon. In such circumstances, contact us and we shall see
if a price is now available.
Very occasionally we can make a mistake in email or phone quotations.
We reserve the right to correct these and will always inform you
before proceeding with your order. We are not bound to the price
quoted at time of ordering until you have received both the goods and
an invoice and we have received payment in full.
11) DELIVERIES
When we quote delivery times it is in "working days". This means any
day excluding Saturday, Sunday and public holidays. We shall inform
you immediately if we become aware of any likely delay.
12) SHORTAGES & DAMAGE IN
TRANSIT
Once you or the person receiving the goods on your behalf has signed
for them you have accepted that the goods are undamaged and that
everything on the invoice/packing slip has been received. If goods are
damaged and you only inform us after signing for them we may not be
able to make a claim from the couriers. Please inspect the goods as
soon as possible after receipt and notify us immediately if there is a
problem. If it is likely that you will not be the person signing for
the goods (such as deliveries to a work address) it is your
responsibility to ensure that the person signing knows what they are
doing.
13) RETURNS
Unwanted goods for return must be notified to us in writing within 7
days of receipt. We reserve the right to refuse returns if notified
outside this period. The cost of returning the goods safely to us is
your responsibility. We will not be able to accept back non-faulty
goods that have been supplied to your specific order or damaged during
transit or fitting. Goods must be returned in a re-saleable condition.
Some special order items correctly supplied may not be returnable
depending on the manufacturer's policy on returns.
Where goods are alleged to be defective, the purchaser agrees to
return such goods for inspection and report (without us replacing the
said goods prior to such inspection). The purchaser also accepts that
it is reasonable to inform us of any interruption, defect or other
failure prior to contacting independent third parties or incurring
expense and, in addition, to allow us to remedy the defect, failure or
interruption.
Please see our returns guideline section (18) for further information.
14) WARRANTIES & GUARANTEES
All guarantees for products are provided entirely by the
manufacturers/UK importers and are subject to their terms and
conditions. If you wish to pursue a warranty claim we shall act on
your behalf and shall treat all claims as a matter of urgency. Some
goods will need to be returned directly to the manufacturer, some will
need to be returned to us. Please always contact our sales office
first to confirm. Goods returned under warranty must be accompanied by
a valid proof of purchase and must be returned carriage paid. If a
manufacturer decides that a warranty claim is not valid then we will
not be liable for any compensation. We will not accept any liability
for any labour or associated costs involved in a warranty claim.
Warranty does not cover consequential or personal losses under any
circumstances.
Parts modified or adapted by the purchaser will not be warranted by
the manufacturer nor shall GRSmotorsport be liable for any failures
resulting subsequent to modification as a result of such modification.
15) LIMITATIONS UPON
LIABILITY
We aim to ensure that all information on our web site is correct.
However, we cannot be responsible for the use of the information
given.
Advice given by GRSmotorsport staff on the telephone or by email is
based entirely upon information given by the purchaser with no
inspection undertaken. As such, all advice given is indicative only
and should be checked by the purchaser prior to order. Where advice is
given after visual inspection by GRSmotorsport staff such advice shall
amount to an opinion only.
Goods are supplied only to correspond to the purpose for which goods
of that kind are commonly supplied and not alternative uses to which
they may be put. No liability for failure will be accepted by
GRSmotorsport for such alternative use, amendment or modification.
We always do our best to deliver goods within the timescale quoted at
the time of ordering but sometimes there can be a delay which is
outside our control. As such, any dates we specify for the delivery of
goods are approximate only and we shall not be liable for any losses,
costs, damages, charges or expenses caused by any delay for delivery
of the goods. (We strongly recommend that you do not make arrangements
to have parts fitted until they have arrived. We will not be held
responsible for any charges incurred if such arrangements have to be
cancelled due to a delay in delivery.)
All goods are subject to availability. If we do not supply the goods
for any reason your credit card will be refunded the full amount.
GRSmotorsport will not be responsible for compensating you for any
other losses which you may suffer if we do not supply the goods.
Goods may not be compatible with vehicles which have been modified,
adapted or altered. Where goods ordered by the Purchaser are not
compatible by reason of modification, adaptation or alteration, we may
accept such goods back into stock entirely at our discretion and will
either issue a refund or credit to the purchaser except where goods
are specifically ordered for the purchaser where no such refund or
credit will operate.
Under no circumstances will GRSmotorsport be held liable for any
fitting charges incurred by the purchaser. It is the purchaser's
responsibility to ensure he has the correct parts prior to fitting.
This can be as simple as comparing shape and size of the new items
with the parts to be removed from the car. If the
manufacturer/importer refuses compensation then we shall not be held
liable.
No liability is accepted by GRSmotorsport where purchasers attempt to
modify or install components where it is known or ought reasonably to
be known to the purchaser that the part is incorrectly supplied or
otherwise not in accordance with the order.
16) RETURNS
All returns of goods must adhere/agree to the following
Goods MUST be in original packaging
Goods MUST be in resaleable as new condition
GRSmotorsport are not responsible for labour and or shipping/postal
costs incurred on any warranty claim.
Limited to replacement only.
Liability and all other costs are to be met by the claimer.
No return of goods after 30 days from date of receipt of goods.
ALL returns will have a 15% restocking fee applied unless agreed prior
to return.
No return on specially manufactured modified or procured/bought in
goods.
Goods that arrive back with GRSmotorsport for whatever reason without
authorisation (INCLUDING Failed Deliveries that arrive back with us
)will either:- 1. If Less than 30 days After checking with you first
(See below for none contact) Be refunded 85% of purchase price (excl
carriage) ie restocking fee of 15%. 2. If more than 30 days then you
will be contacted and asked for a time you are going to be in to have
the goods redelivered AND you will be billed the carriage charge
again. 3. Finally if we cannot contact you by any reasonable means,
e.g. email, phone, post, or fax within 6 months of GRSmotorsport
receiving back the goods then we assume you do not want them and we
will dispose of the goods as we see fit with NO REFUND EITHER This
also applies to surcharge money held until you return the item(s) i.e.
If you don't return within 6 months then NO REFUND. The responsibility
is yours to return the item you will not be reminded by us.
17) PRIVACY POLICY
We are committed to protecting your privacy. We only use the
information we collect about you lawfully (in accordance with the Data
Protection Act 1998).
We collect information from you when you place an order with us and
from any emails we receive.
None of your details are passed on to any third party. The personal
information which we hold will be held securely in accordance with the
law. If you have any queries regarding the information we hold about
you please send an email
graham@grsmotorsport.co.uk
We process personal information for the purposes of: providing a
better service processing orders providing you with information about
products and services we offer
From time to time we may use your email address to send you details of
offers/new products we think may be of interest to you. If you do not
wish to receive this information in future, please reply by sending a
blank email with the subject line "Unsubscribe" and we will remove you
from our database immediately. Alternatively you may email us directly
on
graham@grsmotorsport.co.uk
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